knowIT

Why can I log in to Novell but not Windows ?

User puts their credentials in to the Novell login after startup and get the Novell login successful but then will not login to windows.

Confirm the asset is in the correct container (admin or research) for the user within zenworks.

This is usually because the Zenworks policy that creates/syncs the windows account with the novell credentials is not installed.

To correct log in to Windows as admin and go to up arrow in systray - right click the round Zenworks icon and from the menu choose refresh.

Restart the computer and try the users credentials again.

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
How can I find the status of a Xerox printer repair?
Viewed 4158 times since Mon, Mar 12, 2018
Why can’t Adobe Acrobat DC printer print to a network drive?
Viewed 8187 times since Mon, Mar 19, 2018
How to Report a Stolen or Lost Computer Equipment
Viewed 3898 times since Thu, Jun 21, 2018
Support for Windows 7 is Ending
Viewed 1301 times since Tue, Jul 16, 2019
Mac OS X 10.15 Release - October 7th, 2019
Viewed 2132 times since Fri, Oct 11, 2019