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Users are responsible for pick-up and return of booked AV equipment when AV runners are not available. AV runners are available from Monday to Thursday, 4 p.m. to 10 p.m. (September - April). Need access to an AV drop?Complete the Campus Security... Read More

In the attached image files you will find our "how to" manual on the Cisco touch 10.   Read More

Visit the Library to borrow a receiver to access the assistive listening technology at 205.807.9107 or email itl.ok@ubc.ca. Supported rooms and receiver channels:   Building Room Channel ADM 026 E ART 103 O ART 104 R ART 114 H ART 214... Read More

Best practices for using Cisco or LifeSize Videoconference rooms in Zoom calls  Dialing into Zoom: Cisco : Hit “Dial Zoom” button on touch panel, then add Meeting ID (2) and Passcode (3) when prompted. LifeSize: Dial Zoom IP Address (1) ... Read More

Teaching a class and needing a simple way to pre-record an instructional video? Here's how to do that with Zoom right on your own laptop:    Prepare any slides or other presentation material you will use. Login to your UBC Zoom account (at... Read More

UBC has a campus-wide license for Zoom as a platform for delivering courses online and larger meetings. Zoom is an easy-to-use video conferencing platform that offers a wide range of features. For more information on the service, please visit: ... Read More

Several departments on campus are using iPads as check-in kiosks or to access digital forms as we move away from paper based information. The following is information on recommended cases for these tablets to ensure the devices are secure. We have... Read More

I have been working in organizing the color coding for our installers and have the most current updates for you.   I have added a PDF with the color coding map so that finding each type of transformer might be more effective. (COLORS: green, green... Read More

To recoil the screen when it's stuck down.  1) Pull down the spring extra 2 or 3 inches to the absolute bottom. 2) With a quick motion while your hand is still on the pull handle, help push it up ( be quick). This should release the lock... Read More

You're working from home, and you need to participate in meetings or teach online; what kind of equipment do you need in order to do this well? Here is a list of different equipment we recommend. If you want support in purchasing this equipment... Read More

Video Conferencing is a live video-based meeting between two or more people in different locations using video-enabled devices. Video conferencing allows multiple people to meet and collaborate face to face long distance by transmitting audio, video,... Read More

Curious about the best videoconference (VC) platform to use? As you probably already understand, it depends on your specific circumstances, whether you're hosting simple one-on-one meetings or small-group sessions, or whether you're hosting... Read More

Using AirMedia to present wirelessly from a device at UBCO Requirements: 1.) Your device must be connected to ubcsecure to present wirelessly. 2.) The room needs to have an AirMedia device. If one is installed the Control Panel will have a button... Read More