knowIT

Why did archiving my email in outlook 2016 not move everything I selected to the archive pst file.

When creating an archive.pst file in Outlook 2016 only part of what you have selected is copied to the archive file. The default for cached exchange mode in outlook 2016 is to keep 6 months of mail off line.

This must be changed to keep ALL mail off line (slider to the right)prior to the archive being created since the archive is built from the local cached email.

 To change the setting close outlook - open windows control panel - double click Mail (32bit). Click the Email accounts button, double click your email address and check the "Use Cached Exchange Mode" box (if not already checked. Then move the slider fully to the right and it will say "All". Then click next, finish, close and close. Open outlook and wait several hours for the local mail cache to sync ALL of your mail.  After that email archiving can be done. 

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to Alias a FASmail account
Viewed 4378 times since Mon, Sep 20, 2021
SCCM - How to self-grant admin rights on your workstation (make me admin)
Viewed 47672 times since Fri, May 22, 2020
How do I archive my Outlook calendar?
Viewed 36552 times since Wed, Apr 29, 2015
UBCO Shared Network Drives Migration -- What is it and what do I need to do?
Viewed 2950 times since Fri, Jul 10, 2020
How do I add a shared calendar to Outlook 2011 for Mac?
Viewed 4067 times since Wed, May 27, 2015