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Glossary of Terms

Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

ACM
Summary: Active Content Manager
ASM
Summary: Apple School Manager
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CMS
Summary: Content Management System
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CRP
Summary: Computer Replacement Program
CWL
Summary: Campus Wide Login
DEP
Summary: Apple Device Enrollment Program
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digicert
Summary: A provider of SSL certificates.
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DM
Summary: Digital Media
FSC
Summary: Faculty Service Centre.
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GAL
Summary: Global Address List
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HRMS
Summary: The HR Management System
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ITMDB
Summary: IT System used for IT Service Management.
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MDM Server
Summary: Mobile Device Management Server
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nalwin
Summary: Netware Application Launcher.
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One-Over-One Approval
Summary: When one-over-one approval is required in order to process your request, you must seek and obtain the approval of the individual to whom you report - the person who is one position over you.
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PAT
Summary: Personnel Absence Tracker
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PMDMS
Summary: Poor Man’s Document Management System
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SISC
Summary: Student Information Service Centre
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SMT
Summary: Senior Management Team
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UVC Manager
Summary: A tool used to centrally manage Lifesize Video Conference systems.

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