knowIT

How to connect to ubcsecure on Chromebook

Steps: 

  • Go to https://it.ubc.ca/services/stay-connected-ubc-wireless and navigate to Autoconnect 
  • The website will auto detect the device you used to the enter it and will give relevant options 
  • For Chromebooks you will have to install the ONC file and navigate to chrome://net-internals/#chromeos where it will ask to choose the ONC file you just installed 
  • After you uploaded the ONC file, it should configure the device for ubcsecure or other secured network 
  • If no error shows up during the configuration, then search for ubcsecure or the network you want to connect in the list of wifi and proceed with the CWL credentials: cwl_username.stu and cwl_password 

Troubleshooting: 

  • Many times after uploading the ONC file you are still not able to connect to ubcsecure, this could be due some system update or faulty Root certificates 
  • Before installing the Root certificates make sure your system is up-to-date 
  • Then go to https://it.ubc.ca/services/stay-connected-ubc-wireless follow the same steps as mentioned above and when on the page for Chrome OS setup scroll down and click on “Show all operating system” 
  • Then navigate to “Other operating systems” and click on “Install The CA certificate”, this will download the Root Certificate required for ubcsecure or other secured network 
  • Then navigate to “Settings” in the chrome browser and use the “Search” bar to search the term “Certificate” 
  • Select “Manage Certificates” from the search results. Under Manage Certificate select “Authorities” tab and click “Import” 
  • Locate the Root certificate that you just downloaded and click “Open” 
  • After that try to connect to the secured network using your CWL credentials again in the format mentioned above 
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to remove stuck print jobs
Viewed 1765 times since Wed, Jan 12, 2022
Basic Canvas Troubleshooting tips
Viewed 3759 times since Wed, Jan 12, 2022
How to Print at UBCO (Students)
Viewed 7252 times since Wed, Jan 12, 2022
How to Connect to UBCsecure
Viewed 12923 times since Wed, Jan 12, 2022
How to view and install software offered by UBC (Students)
Viewed 2665 times since Wed, Jan 12, 2022
How to install Microsoft Office products? (Students)
Viewed 6106 times since Thu, Jan 13, 2022
How to set up UBC student email?
Viewed 20587 times since Thu, Jan 13, 2022
How to login to Workstations in UBC?
Viewed 3231 times since Thu, Jan 13, 2022
How to migrate from "ubc365.onmicrosoft" to "student.ubc.ca" and activate Microsoft Products?
Viewed 2477 times since Wed, Jan 26, 2022
How to fix: Unable to connect to or forget UBCSecure on iOS
Viewed 6777 times since Sun, Sep 4, 2022