How to connect to ubcsecure on Chromebook
Article ID: 1171 | Last Updated: Wed, Jan 12, 2022 at 9:33 AM
Steps:
- Go to https://it.ubc.ca/services/stay-connected-ubc-wireless and navigate to Autoconnect
- The website will auto detect the device you used to the enter it and will give relevant options
- For Chromebooks you will have to install the ONC file and navigate to chrome://net-internals/#chromeos where it will ask to choose the ONC file you just installed
- After you uploaded the ONC file, it should configure the device for ubcsecure or other secured network
- If no error shows up during the configuration, then search for ubcsecure or the network you want to connect in the list of wifi and proceed with the CWL credentials: cwl_username.stu and cwl_password
Troubleshooting:
- Many times after uploading the ONC file you are still not able to connect to ubcsecure, this could be due some system update or faulty Root certificates
- Before installing the Root certificates make sure your system is up-to-date
- Then go to https://it.ubc.ca/services/stay-connected-ubc-wireless follow the same steps as mentioned above and when on the page for Chrome OS setup scroll down and click on “Show all operating system”
- Then navigate to “Other operating systems” and click on “Install The CA certificate”, this will download the Root Certificate required for ubcsecure or other secured network
- Then navigate to “Settings” in the chrome browser and use the “Search” bar to search the term “Certificate”
- Select “Manage Certificates” from the search results. Under Manage Certificate select “Authorities” tab and click “Import”
- Locate the Root certificate that you just downloaded and click “Open”
- After that try to connect to the secured network using your CWL credentials again in the format mentioned above