knowIT

Why did archiving my email in outlook 2016 not move everything I selected to the archive pst file.

When creating an archive.pst file in Outlook 2016 only part of what you have selected is copied to the archive file. The default for cached exchange mode in outlook 2016 is to keep 6 months of mail off line.

This must be changed to keep ALL mail off line (slider to the right)prior to the archive being created since the archive is built from the local cached email.

 To change the setting close outlook - open windows control panel - double click Mail (32bit). Click the Email accounts button, double click your email address and check the "Use Cached Exchange Mode" box (if not already checked. Then move the slider fully to the right and it will say "All". Then click next, finish, close and close. Open outlook and wait several hours for the local mail cache to sync ALL of your mail.  After that email archiving can be done. 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Why can I log in to Novell but not Windows ?
Viewed 2917 times since Tue, Nov 15, 2016
How do I add and use room resource calendars?
Viewed 5082 times since Thu, Jun 1, 2017
How can I find the status of a Xerox printer repair?
Viewed 4159 times since Mon, Mar 12, 2018
Why can’t Adobe Acrobat DC printer print to a network drive?
Viewed 8188 times since Mon, Mar 19, 2018
How do I know if I am running Windows XP or Windows 7?
Viewed 5772 times since Tue, Apr 22, 2014