knowIT

How To: Add Student Email to Mail App on macOS

This documentation was created on macOS Monterey version 12.4. If you are following the steps and it is not working, you may need to update your version of macOS.

 

To first create your Student Email, please go to this link

 

1. First, open the Mail app through Launchpad

 

 

2. In the Menu Bar (while Mail is open) click on "Mail" and then "Add Account" from the drop-down menu

 

 

3. Select "Microsoft Exchange"

 

 

4. Your name should be auto-filled, and enter your student email (CWL@student.ubc.ca) and click Sign In

 

 

5. On the next page, click "Configure Manually"

 

 

6. Enter your CWL password

 

 

7. It will display a message at the bottom saying "Unable to verify account name or password." For internal and External URL, type in "activesync.student.ubc.ca" and click Sign In again. 

 

 

8. Choose which apps you want to associate with the email, and your student email should now be accessible through Mail. 

 

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to install Microsoft Office products? (Students)
Viewed 940 times since Thu, Jan 13, 2022
How to set up UBC student email?
Viewed 4532 times since Thu, Jan 13, 2022
How to login to Workstations in UBC?
Viewed 545 times since Thu, Jan 13, 2022
How to migrate from "ubc365.onmicrosoft" to "student.ubc.ca" and activate Microsoft Products?
Viewed 335 times since Wed, Jan 26, 2022
How to fix: Unable to connect to or forget UBCSecure on iOS
Viewed 145 times since Sun, Sep 4, 2022
How to: Troubleshoot MATLAB Installation
Viewed 110 times since Wed, Sep 14, 2022
How To Fix: CWL Password Not Working
Viewed 105 times since Thu, Sep 15, 2022
How to remove stuck print jobs
Viewed 269 times since Wed, Jan 12, 2022
Basic Canvas Troubleshooting tips
Viewed 466 times since Wed, Jan 12, 2022
How to connect to ubcsecure on Chromebook
Viewed 601 times since Wed, Jan 12, 2022