What is the process for ordering Ricoh Toner?

The following article documents the processes for ordering Ricoh multi-function device toner.


The device must be a Ricoh multi-function device supported by IT, Media and Classroom Services.


The process for ordering Ricoh Toner is fully automated and no action is required to order replacement toner. Toner levels are also monitored by IT, Media and Classroom Services remotely.

  1. When the toner is replaced at the device, a signal is sent to Ricoh and a new order is placed
  2. Ricoh ships the required toner out using Purolator and is sent to UBC Okanagan.
  3. Central Receiving and Mail Services receives the toner and will deliver to your department mail room.
  4. Toner boxes are labelled with the Printer Number as the Name on the Shipping Label.

Example Label:

IT, Media and Classroom Services
1138 Alumni Ave
Kelowna, BC V1V 1V7

For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
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