Creating an Archive in Outlook for Windows
Viewed 4501 times since Thu, May 20, 2021
UBC Okanagan Internal Use Only The content of this article is intended to be used by University of British Columbia Okanagan staff and faculty members. It does not apply to the general public. Archiving saves space in your mailbox when... Read More
How do I add a shared calendar to Outlook 2011 for Mac?
Viewed 4257 times since Wed, May 27, 2015
The following are instructions on how to add a department Shared Calendar, or Room Calendar (Resource), to your Outlook profile on a Mac. Requirements: Prior to being able to add a shared/room calendar to your existing Outlook profile, you... Read More
How do I add and use room resource calendars?
Viewed 7976 times since Thu, Jun 1, 2017
The following article explains basic instructions to add and use room resource calendars. For PC Outlook users: In Outlook click on the calendar link on the bottom left hand side. Once all the calendars are displaying on the left hand side... Read More
How do I archive my Outlook calendar?
Viewed 39073 times since Wed, Apr 29, 2015
The following article is a similar approach to traditional Outlook archiving, but specifically focused on archiving calendar items. Requirements: This article is intended for Windows PC users running Outlook 2010/2013, but should be... Read More
How do I manage a Distribution List?
Viewed 59505 times since Wed, Mar 18, 2015
This article describes how to manage a UBC department distribution list. Requirements To manage a distribution list you must be using a PC that is: Running Microsoft Office 2010 or Office 2013 Configured with your UBC FASmail within the Office... Read More
How do I reduce my Fasmail Mailbox size using the Windows version of Outlook?
Viewed 5612 times since Tue, Jan 20, 2015
Following these instructions will allow you to reduce your Mailbox size, by deleting items or archiving email. Requirements: To use these instructions to reduce your Fasmail mailbox size you must be: Running Windows XP, Windows 7, or Windows 8... Read More
How do I share Calendars in Outlook 2013?
Viewed 5218 times since Tue, Aug 25, 2015
Follow these instructions to share a calendar and set sharing permissions in Outlook 2013. Requirements: To share calendars using this method, you must be using Outlook 2013. The calendars can only be shared with other people within the FASMAIL... Read More
How to check the size of your FASmail mailbox (Mac)
Viewed 2267 times since Wed, Mar 16, 2022
How to check the size of your FASmail mailbox (Mac) Microsoft Outlook has a useful tool for not only seeing how big your FASmail box is, but also provides a granular look at the folder things taking up all the space in your mailbox. The size of your... Read More
How to check the size of your FASmail mailbox (Windows)
Viewed 1754 times since Mon, Mar 14, 2022
How to check the size of your FASmail mailbox (Windows) Microsoft Outlook has a useful tool for not only seeing how big your FASmail box is, but also provides a granular look at the folder things taking up all the space in your mailbox. The size... Read More
How to strip attachments from emails (Mac)
Viewed 5193 times since Tue, Mar 15, 2022
How to strip attachments from emails (Mac) This article shows how to remove attachments and save them to a folder to make your Outlook email experience cleaner and faster. Instructions apply to Outlook 2019, 2016, 2013, 2010, and 2007; and Outlook... Read More
How to strip attachments from emails (Windows)
Viewed 6375 times since Wed, Mar 16, 2022
How to strip attachments from emails (Windows) This article shows how to remove attachments and save them to a folder to make your Outlook email experience cleaner and faster. Instructions apply to Outlook 2019, 2016, 2013, 2010, and 2007; and... Read More
Manage email messages by using rules (Mac)
Viewed 4084 times since Thu, Mar 17, 2022
Manage email messages by using rules (Mac) With your inbox filling up, you're probably looking for new ways to process all that email. Rules can help you sort through everything and get you to the most important mail first. Outlook for Mac can... Read More
Manage email messages by using rules (Windows)
Viewed 1678 times since Wed, Mar 16, 2022
Manage email messages by using rules (Windows) Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule... Read More
Outlook keeps prompting me to login
Viewed 9002 times since Tue, Nov 17, 2015
Follow the below instructions if you keep getting prompted to log into Outlook. Instructions: The username field should look as shown below If the username doesn't look like the image above click on "Use another account" and type in ead\... Read More
This article is to provide information on managing FASmail continuity when UBC faculty retire and transition to emeritus status.
Viewed 5064 times since Thu, Jun 21, 2018
Before we discuss managing FASmail access for faculty retiring and transitioning to Professor Emeritus status we need to know, 'How does a UBC employee first obtain a FASmail (@ubc.ca) account?' When an employee is hired an employment... Read More
Troubleshooting tips for syncing your FASmail
Viewed 1018 times since Fri, Jul 29, 2022
Email synching issues are more common when you switch between working remotely to on campus. Apple devices are also more prone to issues with syncing especially when using the Mac exchange client (which doesn’t work well with Microsoft). To... Read More
What do I do if Office 2011 gives an error message that it may not work with my version of OSX.
Viewed 4459 times since Wed, Jul 30, 2014
The Following article describes a possible solution if Mac Office 2011 programs return the following error message. Microsoft <application_name> cannot be opened because of a problem. Check with the developer to make sure Microsoft <... Read More
What is a new employee IT orientation all about?
Viewed 16730 times since Mon, Jun 15, 2015
The following article information outlines what new staff can expect when a technician completes an IT client orientation with them. Preamble Upon arriving to work at UBCO, full time, permanent staff and faculty can expect to have an IT supplied... Read More
What should I do if I receive a phishing message?
Viewed 3299 times since Tue, Feb 10, 2015
This article describes what you should do when you receive a message you suspect or know is a phishing message. Phishing messages are spam messages that contain links to websites intended to get you to divulge your username and password. Sometimes... Read More
Why did archiving my email in outlook 2016 not move everything I selected to the archive pst file.
Viewed 32961 times since Wed, Apr 26, 2017
When creating an archive.pst file in Outlook 2016 only part of what you have selected is copied to the archive file. The default for cached exchange mode in outlook 2016 is to keep 6 months of mail off line. This must be changed to keep ALL mail off... Read More
Why Mac Outlook won’t show a shared free/ busy calendar that is seen on PC Outlook ?
Viewed 8545 times since Thu, Oct 20, 2016
When a user shares their calendar from outlook on their pc or mac it is not seen by the user who was given permissions on their mac using either outlook 2016 or 2011. This is a known bug on the mac versions of outlook mentioned - documented in... Read More