knowIT

Outlook keeps prompting me to login

Follow the below instructions if you keep getting prompted to log into Outlook.

Instructions:

The username field should look as shown below

If the username doesn't look like the image above click on "Use another account" and type in ead\(your CWL username) then your CWL password.

If your continue to get the prompt open an a browser window and go to https://www.myaccount.ubc.ca/myAccount/ and try and login using your CWL username and password.

At this point if you are unsuccessful in logging into your CWL account please call the help desk at 250-807-9000 so we can walk you through resetting your CWL password and getting you logged into Outlook. 

 
For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
How do I archive my Outlook calendar?
Viewed 25509 times since Wed, Apr 29, 2015
How do I add a shared calendar to Outlook 2011 for Mac?
Viewed 2954 times since Wed, May 27, 2015
What is a new employee IT orientation all about?
Viewed 11528 times since Mon, Jun 15, 2015
How do I share Calendars in Outlook 2013?
Viewed 3466 times since Tue, Aug 25, 2015
Why Mac Outlook won’t show a shared free/ busy calendar that is seen on PC Outlook ?
Viewed 6710 times since Thu, Oct 20, 2016
Generic error message when logging into CWL
Viewed 2160 times since Mon, Jan 9, 2017
What do I do if I receive an Access UBC notification for an employee that is not in my department?
Viewed 2098 times since Mon, Jan 9, 2017