knowIT

What should I do if I receive a phishing message?

This article describes what you should do when you receive a message you suspect or know is a phishing message.

Phishing messages are spam messages that contain links to websites intended to get you to divulge your username and password.  Sometimes the linked websites look exactly like legitimate UBC sites, and may even have UBC somewhere in their URL.

If you receive a message you believe is a phishing attempt, please follow these instructions from the UBC IT web site.

Do not reply to the email, click on any links, or fill out any online forms with your account information.

If you think you may have submitted their UBC CWL or login account credentials, you should go to myAccount and login and change your password immediately.  After you have changed your password, call our Helpdesk at 79000 so that we can ensure your account is secure.

If you are unsure if a message you have received is a phishing message, please contact our Helpdesk at 79000 and we will help you determine if a message is legitimate.

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Why did archiving my email in outlook 2016 not move everything I selected to the archive pst file.
Viewed 34926 times since Wed, Apr 26, 2017
How do I add and use room resource calendars?
Viewed 8774 times since Thu, Jun 1, 2017
This article is to provide information on managing FASmail continuity when UBC faculty retire and transition to emeritus status.
Viewed 5759 times since Thu, Jun 21, 2018
How to check the size of your FASmail mailbox (Mac)
Viewed 3601 times since Wed, Mar 16, 2022
Creating an Archive in Outlook for Windows
Viewed 7083 times since Thu, May 20, 2021
How to strip attachments from emails (Windows)
Viewed 10789 times since Wed, Mar 16, 2022
How to check the size of your FASmail mailbox (Windows)
Viewed 2548 times since Mon, Mar 14, 2022
How to strip attachments from emails (Mac)
Viewed 7190 times since Tue, Mar 15, 2022
Manage email messages by using rules (Windows)
Viewed 2243 times since Wed, Mar 16, 2022
Manage email messages by using rules (Mac)
Viewed 5618 times since Thu, Mar 17, 2022