Windows - How do Install UBC Network Printers?
To install and use UBC Network Printers, you must be using a computer that is:
- Running Windows 10+
- Supported by ITServices [has an Asset or Service tag]
- Have a valid CWL and active accounts
- Connected to the campus wired or wireless network
UBCO FAS FindMe Printers
- To get the printer to appear, you will need to restart your computer and ensure you are connected to the UBC Network either via Wireless or Wired connection.
- Once connected wired/wirelessly, you can login to your computer normally
- It will take up to 60 minutes for the policy to be pushed to your device.
- If the printer has not appeared after 60 minutes, please contact the Service Desk at 250-807-9000 (79000)
UBCO FAS Convenience Printer
The Convenience printers can be installed using Software Center. Within Software Center, you can install the UBCO FAS Convenience Printer bundle:
To Launch Software Center - Click Start, Search for "Software Center" and Launch the Software Center Application
When the Installer is run, it will take a few minutes the first time as new drivers will be installed on your system.
Once the installation is finished, you will be prompted with the following:
- Enter the exact name of the printer you wish to install (the printer will have a label if you are unsure)
- The printer will begin installing and you will get the following message when complete:
Things to note if you are running into issues:
The following error indicates you are not authenticated to the network, please restart your computer and ensure you are connected to the UBC wired/wireless network.
If there are no available drivers for your convenience printer, you will be notified. Please submit a ticket via ServiceNow and this can be looked into.
If you don't enter a printer name when installing a convenience printer, you will be prompted and you will need to re-launch the installer and try again.
If you enter the printer name incorrectly, you will be prompted and will need to re-launch the installer and try again using the correct printer name: