Windows - How do Install UBC Network Printers?


To install and use UBC Network Printers, you must be using a computer that is:

UBCO FAS FindMe Printers

This printer queues are automatically installed via policy to your computer.

If your computer has been off-campus and/or not connected to the UBC Network for some time, it's possible this printer won't appear.


UBCO FAS Convenience Printer

The Convenience printers can be installed using Software Center. Within Software Center, you can install the UBCO FAS Convenience Printer bundle:

To Launch Software Center - Click Start, Search for "Software Center" and Launch the Software Center Application


When the Installer is run, it will take a few minutes the first time as new drivers will be installed on your system.




Once the installation is finished, you will be prompted with the following:

Things to note if you are running into issues:

The following error indicates you are not authenticated to the network, please restart your computer and ensure you are connected to the UBC wired/wireless network.


If there are no available drivers for your convenience printer, you will be notified. Please submit a ticket via ServiceNow and this can be looked into. 

If you don't enter a printer name when installing a convenience printer, you will be prompted and you will need to re-launch the installer and try again. 

If you enter the printer name incorrectly, you will be prompted and will need to re-launch the installer and try again using the correct printer name:


For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.

Article ID: 1184
Created On: Tue, Feb 1, 2022 at 11:47 AM
Last Updated On: Thu, Feb 17, 2022 at 10:08 AM
Authored by: Trevor Odlum

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