This printer queues are automatically installed via policy to your computer.
If your computer has been off-campus and/or not connected to the UBC Network for some time, it's possible this printer won't appear.
- To get the printer to appear, you will need to restart your computer and ensure you are connected to the UBC Network either via Wireless or Wired connection.
- Once connected wired/wirelessly, you can login to your computer normally
- It will take up to 60 minutes for the policy to be pushed to your device.
- If the printer has not appeared after 60 minutes, please contact the Service Desk at 250-807-9000 (79000)
UBCO FAS Convenience Printer
The Convenience printers can be installed using Software Center. Within Software Center, you can install the UBCO FAS Convenience Printer bundle:
To Launch Software Center - Click Start, Search for "Software Center" and Launch the Software Center Application
When the Installer is run, it will take a few minutes the first time as new drivers will be installed on your system.
Once the installation is finished, you will be prompted with the following:
- Enter the exact name of the printer you wish to install (the printer will have a label if you are unsure)
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- The printer will begin installing and you will get the following message when complete:
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Things to note if you are running into issues:
The following error indicates you are not authenticated to the network, please restart your computer and ensure you are connected to the UBC wired/wireless network.
If there are no available drivers for your convenience printer, you will be notified. Please submit a ticket via ServiceNow and this can be looked into.
If you don't enter a printer name when installing a convenience printer, you will be prompted and you will need to re-launch the installer and try again.
If you enter the printer name incorrectly, you will be prompted and will need to re-launch the installer and try again using the correct printer name:
