UBC IT is decommissioning Skype for Business on May 31, 2021.  To continue to support your collaboration needs, everyone will be moved to Microsoft Teams. Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow... Read More

When I'm in a VC call I keep getting annoying callers trying to dial in; how do I block these unwa Blocking when in a call: After you have established the VC call you want to make, and while you're in the call, press the OK button on your... Read More

I’ve been invited to a BlueJeans meeting but would like to use my VidyoDesktop client to attend; how do I connect? Login to your VidyoDesktop client Dial to BlueJeans from your Vidyo client: Type “bjn.vc” in the contact search bar Click... Read More

Using the VidyoReplay system to record or webcast and record gives you a video recording. What if you need to trim that recording? What if you want to use that video in other contexts? To download your video: 1) Go to the VidyoRplay archive page ... Read More

You're using a room equipped with a LifeSize videoconference system (big camera, circular phone saucer, one or two TV displays on the wall); what are the basics of using this equipment?   Turn on all equipment using the little touch screen. To... Read More

Best practices for using Cisco or LifeSize Videoconference rooms in Zoom calls  Dialing into Zoom: Cisco : Hit “Dial Zoom” button on touch panel, then add Meeting ID (2) and Passcode (3) when prompted. LifeSize: Dial Zoom IP Address (1) ... Read More

I've heard an upgrade has happened to our VC system for security and to enable five-digit calling to Vancouver; what has changed? Outbound calls from a converted room to non-UBC videoconference locations: no change Inbound calls to a converted... Read More

Follow these instructions to book departmental meeting rooms at the UBC Okanagan Campus using Outlook. Instructions: To book a meeting room for departmental use, follow the steps below: Create a new meeting. Enter the subject and start time/end time... Read More

Follow these instructions to use the room finder for meeting room bookings in Outlook. Requirements: Determine if the requester is a UBC Faculty & Staff. If so, they are classified as Administrative. Administrative users are: Departments/ units... Read More

There are 2 different request forms that need to be specified depending on the type of work request for classrooms. When we are putting in work orders for clean-up in classrooms regarding furniture like desks, broken chairs or general furniture... Read More

You want to book a videoconference but don’t know what steps you need to take? Here’s your answer. Generally, a regular videoconference room is the best option. You'll have a stronger connection, and the quality of the 'camera... Read More