Events, Collaboration Services & Support Sub-Categories

MS Teams
Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow UBC groups to create content and share information that they need to work together. MS Teams is Microsoft’s replacement for Skype for Business which is at en
Events, Collaboration Services & Support Articles RSS Feed
How do attendees NOT get stuck in Virtual Lobby on Skype For Business?
Viewed 17302 times since Thu, Dec 6, 2018
  UBC IT is decommissioning Skype for Business on May 31, 2021.  To continue to support your collaboration needs, everyone will be moved to Microsoft Teams. Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow... Read More
How do I block unwanted videoconference calls?
Viewed 6297 times since Wed, Oct 29, 2014
When I'm in a VC call I keep getting annoying callers trying to dial in; how do I block these unwa Blocking when in a call: After you have established the VC call you want to make, and while you're in the call, press the OK button on your... Read More
How do I connect to a BlueJeans session with my Vidyo client?
Viewed 3823 times since Wed, Jun 17, 2015
I’ve been invited to a BlueJeans meeting but would like to use my VidyoDesktop client to attend; how do I connect? Login to your VidyoDesktop client Dial to BlueJeans from your Vidyo client: Type “” in the contact search bar Click... Read More
How do I download a Vidyo recording for use or editing offline?
Viewed 9084 times since Tue, Oct 28, 2014
Using the VidyoReplay system to record or webcast and record gives you a video recording. What if you need to trim that recording? What if you want to use that video in other contexts? To download your video: 1) Go to the VidyoRplay archive page ... Read More
How do I use this LifeSize videoconference unit?
Viewed 9694 times since Thu, Aug 20, 2015
You're using a room equipped with a LifeSize videoconference system (big camera, circular phone saucer, one or two TV displays on the wall); what are the basics of using this equipment?   Turn on all equipment using the little touch screen. To... Read More
How do I use Zoom in a hardware Videoconference room?
Viewed 3485 times since Wed, Oct 20, 2021
Best practices for using Cisco or LifeSize Videoconference rooms in Zoom calls  Dialing into Zoom: Cisco : Hit “Dial Zoom” button on touch panel, then add Meeting ID (2) and Passcode (3) when prompted. LifeSize: Dial Zoom IP Address (1) ... Read More
How does the new videoconference (VC) dialling system work?
Viewed 3137 times since Fri, May 22, 2015
I've heard an upgrade has happened to our VC system for security and to enable five-digit calling to Vancouver; what has changed? Outbound calls from a converted room to non-UBC videoconference locations: no change Inbound calls to a converted... Read More
How to book departmental meeting rooms using Outlook
Viewed 7449 times since Fri, Feb 1, 2019
Follow these instructions to book departmental meeting rooms at the UBC Okanagan Campus using Outlook. Instructions: To book a meeting room for departmental use, follow the steps below: Create a new meeting. Enter the subject and start time/end time... Read More
How to use room finder for meeting room bookings in Outlook
Viewed 5768 times since Fri, Feb 8, 2019
Follow these instructions to use the room finder for meeting room bookings in Outlook. Requirements: Determine if the requester is a UBC Faculty & Staff. If so, they are classified as Administrative. Administrative users are: Departments/ units... Read More
Important information on facilities requests (Room clean up)
Viewed 2499 times since Wed, Dec 12, 2018
There are 2 different request forms that need to be specified depending on the type of work request for classrooms. When we are putting in work orders for clean-up in classrooms regarding furniture like desks, broken chairs or general furniture... Read More
What steps do I take to book a videoconference at UBCO?
Viewed 3250 times since Mon, May 11, 2015
You want to book a videoconference but don’t know what steps you need to take? Here’s your answer. Generally, a regular videoconference room is the best option. You'll have a stronger connection, and the quality of the 'camera... Read More