Service, Maintenance & Support Articles RSS Feed
AV touch panel instruction video
Viewed 4842 times since Mon, Apr 8, 2019
How do I use this LifeSize videoconference unit?
Viewed 9799 times since Thu, Aug 20, 2015
You're using a room equipped with a LifeSize videoconference system (big camera, circular phone saucer, one or two TV displays on the wall); what are the basics of using this equipment?   Turn on all equipment using the little touch screen. To... Read More
transformers color coding
Viewed 4319 times since Wed, Dec 12, 2018
I have been working in organizing the color coding for our installers and have the most current updates for you.   I have added a PDF with the color coding map so that finding each type of transformer might be more effective. (COLORS: green, green... Read More
Troubleshooting Da-Lite C model screen when it gets stuck down.
Viewed 8799 times since Wed, Jan 23, 2019
To recoil the screen when it's stuck down.  1) Pull down the spring extra 2 or 3 inches to the absolute bottom. 2) With a quick motion while your hand is still on the pull handle, help push it up ( be quick). This should release the lock... Read More