Working Remotely - Using a Personal Device
This article provides guidance on how to connect to the various UBCO systems from home using your personal device.
In order to connect to UBC Systems, your device must meet these requirements:
- Your personal equipment must meet the Minimum Cyber Security Controls
- Self assessment of Risk
- Low Risk/Medium Risk - Ensure you are following the minimum cyber security controls
- High+ Risk - reach out to supervisor/manager to discuss with IT
Further information on UBC’s information security standards for working remotely can be found here:
- Information Security Standards for Working Remotely
- Please ensure you read and familiarize yourself with this information
UBC Self-Service Information:
|VPN Required||VPN Not required|
|Network Drives (H,K,P,T)||Canvas|
|Confluence||Student Service Center (SISC)|
|JIRA||Faculty Service Center (FSC)|
The Okanagan campus telephone system has limited capacity for remote work options. We strongly suggest identifying and using other means if possible – such as email, canvas messaging, etc. If your position absolutely relies on your phone being available, there are a few options:
- Voicemail to email: This takes a recording of the voicemail message and emails it to your inbox, where you can listen to the message. Please submit a ticket to request this feature.
- Call centres: we can enable a telephone to be taken home and connect back to campus. This is severely limited and will only be available for crucial functions. Please have your manager submit a ticket to explore this option.
How to contact IT for Support:
If you are unable to get connected to any of the UBC Services, IT can provide assistance or direction. The best ways to get assistance are:
- Submit a Request via ServiceNow
- Contact the Okanagan IT Service Center