Working Remotely - Using a Personal Device
This article provides guidance on how to connect to the various UBCO systems from home using your personal device.
Requirements:
In order to connect to UBC Systems, your device must meet these requirements:
- Your personal equipment must meet the Minimum Cyber Security Controls
- Self assessment of Risk
- Low Risk/Medium Risk - Ensure you are following the minimum cyber security controls
- High+ Risk - reach out to supervisor/manager to discuss with IT
Further information on UBC’s information security standards for working remotely can be found here:
- Information Security Standards for Working Remotely
- Please ensure you read and familiarize yourself with this information
UBC Self-Service Information:
Enhanced CWL/Multi-Factor Authentication
Microsoft Office/OneDrive Portal
| VPN Required | VPN Not required |
| Network Drives (H,K,P,T) | Canvas |
| Confluence | Student Service Center (SISC) |
| JIRA | Faculty Service Center (FSC) |
| Library | FASMail |
| Workday | |
|
Sharepoint/OneDrive |
|
|
ServiceNow |
The Okanagan campus telephone system has limited capacity for remote work options. We strongly suggest identifying and using other means if possible – such as email, canvas messaging, etc. If your position absolutely relies on your phone being available, there are a few options:
- Voicemail to email: This takes a recording of the voicemail message and emails it to your inbox, where you can listen to the message. Please submit a ticket to request this feature.
- Call centres: we can enable a telephone to be taken home and connect back to campus. This is severely limited and will only be available for crucial functions. Please have your manager submit a ticket to explore this option.
How to contact IT for Support:
If you are unable to get connected to any of the UBC Services, IT can provide assistance or direction. The best ways to get assistance are:
- Submit a Request via ServiceNow
- Contact the Okanagan IT Service Center
- 250.807.9000
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