Working Remotely - Using a Personal Device

This article provides guidance on how to connect to the various UBCO systems from home using your personal device.

Requirements:

In order to connect to UBC Systems, your device must meet these requirements:

Your personal equipment must meet the Minimum Cyber Security Controls
- Minimum Cyber Security Controls Information
- Minimum Controls for Personal Equipment
Self assessment of Risk
- Information Security Classification Model
Low Risk/Medium Risk - Ensure you are following the minimum cyber security controls
High+ Risk - reach out to supervisor/manager to discuss with IT

Further information on UBC’s information security standards for working remotely can be found here:

Information Security Standards for Working Remotely
Please ensure you read and familiarize yourself with this information

UBC Self-Service Information:

Enhanced CWL/Multi-Factor Authentication

Open: UBC Webmail

Open: Webmail Guide

Microsoft Teams

File Shares (H,K,P Drives)

Microsoft Office/OneDrive Portal

Workday

Adobe Products

MyVPN Setup Guides

Connecting to VPN with Enhanced CWL

VPN Required	VPN Not required
Network Drives (H,K,P,T)	Canvas
Confluence	Student Service Center (SISC)
JIRA	Faculty Service Center (FSC)
Library	FASMail
	Workday
	Sharepoint/OneDrive
	ServiceNow

Common Dialing Instructions

The Okanagan campus telephone system has limited capacity for remote work options. We strongly suggest identifying and using other means if possible – such as email, canvas messaging, etc. If your position absolutely relies on your phone being available, there are a few options:

Voicemail to email: This takes a recording of the voicemail message and emails it to your inbox, where you can listen to the message. Please submit a ticket to request this feature.
Call centres: we can enable a telephone to be taken home and connect back to campus. This is severely limited and will only be available for crucial functions. Please have your manager submit a ticket to explore this option.

How to contact IT for Support:

If you are unable to get connected to any of the UBC Services, IT can provide assistance or direction. The best ways to get assistance are:

Submit a Request via ServiceNow
Contact the Okanagan IT Service Center
- 250.807.9000

Article ID: 1021
Created On: Sun, Mar 15, 2020 at 8:28 PM
Last Updated On: Tue, Aug 31, 2021 at 8:45 AM
Authored by: Trevor Odlum

Online URL: https://knowit.ok.ubc.ca/article/working-remotely-using-a-personal-device-1021.html