Troubleshooting tips for syncing your FASmail
Email synching issues are more common when you switch between working remotely to on campus. Apple devices are also more prone to issues with syncing especially when using the Mac exchange client (which doesn’t work well with Microsoft). To avo... Read More
How to check the size of your FASmail mailbox (Mac)
How to check the size of your FASmail mailbox (Mac) Microsoft Outlook has a useful tool for not only seeing how big your FASmail box is, but also provides a granular look at the folder things taking up all the space in your mailbox. The size of your ... Read More
How to check the size of your FASmail mailbox (Windows)
How to check the size of your FASmail mailbox (Windows) Microsoft Outlook has a useful tool for not only seeing how big your FASmail box is, but also provides a granular look at the folder things taking up all the space in your mailbox. The size o... Read More
How to Alias a FASmail account
An alias is like a shortcut to an email address. The messages still go the same place, but the address may be different or have multiple addresses to the same destination. Staff and Faculty of UBCO can Alias their email address to a First.LastName@u... Read More
UBC Email Systems - Student Focus
Intention of this article is to inform UBC students on the use and application of the UBC email systems. Email services at UBC are segmented into two unique offerings: 1) Student and Alumni service and 2) Faculty/Staff (FASmail) service.Please not... Read More
Email Growth Mitigation Techniques
Email Growth Mitigation Techniques Check out this presentation with screen shots and step by step guides on how to manage your email at UBC (Fall 2022) Checking size: Size of your mailbox can be checked by the user from within Outlook by ch... Read More
Accessing a shared mailbox using the Outlook Web App (OWA)
Switching to a shared mailbox after logging into your own FASmail Open a web browser and go the following web address: https://www.mail.ubc.ca/ Login to OWA with your CWL/EAD username and CWL password. Locate your account icon in the top right h... Read More
How do I find out what my CWL ID is, or an employee’s CWL?
How to Find Your CWL Follow these instructions to determine your CWL username if you have forgotten or misplaced it. Instructions: Direct employee to MyAccount.ubc.ca there they can submit an online request to retrieve their CWL username. How to ... Read More
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