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- UBCO Softphone Quick Reference Guide Getting Started The UBCO Softphone service provides voice services over the Internet through an application called MiCollab Client. This application is used for making calls, controlling a desk phone, managing contacts, reviewing call history, and ch... Read More
- Oracle and ID Works Set Up Process ID Works Setup for UBCO OverviewDatacard ID Works is the desktop application used to create, issue, and print UBCcards. The ID Works app utilizes different project templates, called "Projects", to reference different card types. These Project files c... Read More
- How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS This was tested on macOS Ventura 13.3. 1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
- How to Connect to UBCsecure How to connect to UBCsecure Note: If you've never connected to ubcsecure, if you're using iOS, macOS, iPadOS, or Windows, you can simply go to the Wi-Fi settings, select ubcsecure and enter your CWL credentials. On Apple devices, click Trus... Read More
- UBCO AV Device Recommendations for Remote and Hybrid Work You're working from home, and you need to participate in meetings or teach online; what kind of equipment do you need in order to do this well? Here is a list of different equipment we recommend. If you want support in purchasing this equipment... Read More
- Operating System Life-Cycle This article outlines what operating systems are currently supported as well as the lifecycle of those operating systems as defined by their manufacturer. Microsoft Windows: In order to meet the security requirements of the University, only Operating... Read More
- How to replace toner on a Ricoh multi-function device Follow these instructions to replace toner on a Ricoh multi-function device. Requirements: To replace toner, you must be using approved Ricoh toner bottles that are specific to your Ricoh multi-function device. If you have questions on compatibility... Read More
- How to replace Ricoh finishing staples Follow these instructions to replace Ricoh multi-function device finishing staples. Requirements: To replace staples, you must be using approved Ricoh staples that are specific to your Ricoh multi-function device. If you have questions on compatibil... Read More
- Common Dialing Instructions The following article documents common dialing instructions, including 5-digit Dialing Across UBC, Toll-free calls to Greater Vancouver, Long Distance Dialing, Accessing Your Mailbox, and more. Process Details: Local Dialing To call numbers in our ... Read More
- How I do check out an SPSS license for offline use? Follow these instructions to check out an SPSS license for offline use. This will allow you to use SPSS for a set period of time without contacting the SPSS license server, or connecting to the UBC network. Requirements: To check out an SPSS licens... Read More
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