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- Windows Forced Reboots for UBC Managed Devices To assist the campus community in staying compliant with UBC’s information security standards, new mandatory forced restarts on UBC supported computers are being implemented as operating system security patches and updates are deployed. Secu... Read More
- UBCO Softphone Quick Reference Guide Getting Started The UBCO Softphone service provides voice services over the Internet through an application called MiCollab Client. This application is used for making calls, controlling a desk phone, managing contacts, reviewing call history, and ch... Read More
- Oracle and ID Works Set Up Process ID Works Setup for UBCO OverviewDatacard ID Works is the desktop application used to create, issue, and print UBCcards. The ID Works app utilizes different project templates, called "Projects", to reference different card types. These Project files c... Read More
- How to fix network drives missing on a Windows computer Note: the visuals displayed on your screen could vary from the illustrations shown, based on the specific version of Microsoft Windows you are using. Note: this information is relevant for computers running Windows 10 or 11 (SCCM Template), supported... Read More
- How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS This was tested on macOS Ventura 13.3. 1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
- Windows 10 - End of Life Windows 10 - End of Life - October 14, 2025 What do you need to know? Windows 10, along with most other Microsoft products, follows a modern lifecycle policy. Specific to Windows 10, the lifecycle of support ends on October 14, 2025. It's import... Read More
- iPad Lockable Cases Several departments on campus are using iPads as check-in kiosks or to access digital forms as we move away from paper based information. The following is information on recommended cases for these tablets to ensure the devices are secure. We have fo... Read More
- How to Connect to UBCsecure How to connect to UBCsecure Note: If you've never connected to ubcsecure, if you're using iOS, macOS, iPadOS, or Windows, you can simply go to the Wi-Fi settings, select ubcsecure and enter your CWL credentials. On Apple devices, click Trus... Read More
- Change the default server for Cisco AnyConnect Windows: 1. Log in to the VPN normally per the instructions at How do I connect to VPN with Enhanced CWL.2. Open a Windows Explorer (File Explorer) window. 3. Copy this file path: C:\Users\%username%\AppData\Local\Cisco... Read More
- UBCO AV Device Recommendations for Remote and Hybrid Work You're working from home, and you need to participate in meetings or teach online; what kind of equipment do you need in order to do this well? Here is a list of different equipment we recommend. If you want support in purchasing this equipment... Read More
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