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Glossary of Terms

Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

One-Over-One Approval
Summary: When one-over-one approval is required in order to process your request, you must seek and obtain the approval of the individual to whom you report - the person who is one position over you.
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