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  1. CRP Landing Page What is the CRP program? The CRP program provides IT supported equipment for permanent ongoing positions at UBCO. As the equipment ages IT is centrally funded to replace the equipment as necessary. Typically (though not guaranteed and is subjec... Read More
  2. How to Order Computer Equipment in Workday using the Microserve Catalogue If you are unsure what technology, audio visual or computer equipment you should order, our IT support team can help provide you with recommendations and quotes. To request a consultation: Log into the UBC Self Service Portal Click on "Request ... Read More
  3. How to Use the Okanagan - Employee IT Onboarding Form on the UBC Self-Service Portal   Update: New to UBC(O) Okanagan - Employee IT Onboarding The New to UBC(O) form is now called Okanagan - Employee IT Onboarding and can be found on the UBC Self-Service Portal as of November 2, 2020. Administrators looking to set-up IT ... Read More
  4. How to Upgrade to Office 2021 In alignment with UBC’s strategic plan to enable collaboration across the university and within our greater community, UBC will be implementing Microsoft 365 (M365), a cloud service that combines the commonly used Office apps (e.g., Word, Pow... Read More
  5. How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS    This was tested on macOS Ventura 13.3.     1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
  6. Windows 10 - End of Life Windows 10 - End of Life - October 14, 2025 What do you need to know? Windows 10, along with most other Microsoft products, follows a modern lifecycle policy. Specific to Windows 10, the lifecycle of support ends on October 14, 2025. It's import... Read More
  7. Student Employees - Link your Employee Number to your CWL username In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account.  This is require in order to access Canvas Courses, Workday, your Staff email etc.  You will also need your employee... Read More
  8. How to purchase department funded non-catalogue IT equipment in Workday Overview To align with UBC procurement procedures and Workday business processes, and provide more sustainable support to our growing campus, we have changed some of the processes for purchasing IT equipment and software.  A Purchase Requisition is... Read More
  9. How to create bulk accounts for UBCO Food Services (print access) How to create Bulk IT Accounts for UBCO Food Services Staff This process is to streamline onboarding multiple food services staff with the IT accounts and access they need when hired. For administrative staff who need full access to UBC IT account... Read More
  10. How to Use the Okanagan - Employee IT Offboarding Form on the UBC Self-Service Portal Administrators looking to discontinue IT services for individuals that are leaving UBC or transferring to another department, can use the Okanagan - Employee IT Offboarding form in the UBC Self-Service Portal.  Applies to: Contractors / Resear... Read More
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