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  1. How to purchase department funded non-catalogue IT equipment in Workday Overview To align with UBC procurement procedures and Workday business processes, and provide more sustainable support to our growing campus, we have changed some of the processes for purchasing IT equipment and software.  A Purchase Requisition is... Read More
  2. How to book departmental meeting rooms using Outlook Follow these instructions to book departmental meeting rooms at the UBC Okanagan Campus using Outlook. Instructions: To book a meeting room for departmental use, follow the steps below: Create a new meeting. Enter the subject and start time/end time... Read More
  3. What do I do if I receive an Access UBC notification for an employee that is not in my department? What do I do if I receive an email notification from AccessUBC for an employee that no longer works in our department? Instructions: There are two reasons that you might receive an AccessUBC notification for a user that doesn't work in your depa... Read More
  4. Options for Cellular Services The following article details option for cellular service for Okanagan campus faculty and staff. Personal To see the various options made available to UBC employees for personal cellphone plans, visit the UBC IT website. Departmental (Okanagan campus... Read More
  5. How to Upgrade to Office 2021 In alignment with UBC’s strategic plan to enable collaboration across the university and within our greater community, UBC will be implementing Microsoft 365 (M365), a cloud service that combines the commonly used Office apps (e.g., Word, Pow... Read More
  6. How to Change Legal or Preferred First/Last Name To change the legal or preferred First and/or Last name, follow these steps.   Human Resources:  Change name in Workday Follow the steps outlined in the following Workday article.  Note: this must be completed before any technical steps are taken... Read More
  7. UBCO Softphone Quick Reference Guide Getting Started The UBCO Softphone service provides voice services over the Internet through an application called MiCollab Client. This application is used for making calls, controlling a desk phone, managing contacts, reviewing call history, and ch... Read More
  8. Oracle and ID Works Set Up Process ID Works Setup for UBCO OverviewDatacard ID Works is the desktop application used to create, issue, and print UBCcards. The ID Works app utilizes different project templates, called "Projects", to reference different card types. These Project files c... Read More
  9. UBC Email Systems - Student Focus Intention of this article is to inform UBC students on the use and application of the UBC email systems.  Email services at UBC are segmented into two unique offerings: 1) Student and Alumni service and 2) Faculty/Staff (FASmail) service.Please not... Read More
  10. How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS    This was tested on macOS Ventura 13.3.     1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
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