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  1. How to purchase department funded non-catalogue IT equipment in Workday This Article Has Moved This article has been moved to the UBC Self-Service Portal. Please go to the following URL to be redirected: https://ubc.service-now.com/selfservice?id=kb_article_view&sysparm_article=KB0019283 ... Read More
  2. How to book departmental meeting rooms using Outlook This Article Has Moved This article has been moved to the UBC Self-Service Portal. Please go to the following URL to be redirected: https://ubc.service-now.com/kb_view.do?sysparm_article=KB0019548 ... Read More
  3. Options for Cellular Services The following article details option for cellular service for Okanagan campus faculty and staff. Personal To see the various options made available to UBC employees for personal cellphone plans, visit the UBC IT website. Departmental (Okanagan campus... Read More
  4. UBCO Softphone Quick Reference Guide Getting Started The UBCO Softphone service provides voice services over the Internet through an application called MiCollab Client. This application is used for making calls, controlling a desk phone, managing contacts, reviewing call history, and ch... Read More
  5. Oracle and ID Works Set Up Process ID Works Setup for UBCO OverviewDatacard ID Works is the desktop application used to create, issue, and print UBCcards. The ID Works app utilizes different project templates, called "Projects", to reference different card types. These Project files c... Read More
  6. How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS    This was tested on macOS Ventura 13.3.     1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
  7. Student Employees - Link your Employee Number to your CWL username In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account.  This is require in order to access Canvas Courses, Workday, your Staff email etc.  You will also need your employee... Read More
  8. Manage email messages by using rules (Windows) Manage email messages by using rules (Windows) Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule t... Read More
  9. Email Growth Mitigation Techniques Email Growth Mitigation Techniques    Check out this presentation with screen shots and step by step guides on how to manage your email at UBC (Fall 2022) Checking size: Size of your mailbox can be checked by the user from within Outlook by ch... Read More
  10. How to Print at UBCO (Students) How To Print At UBCO Adding credits to PayforPrint * Go to student  Pay For Print portal:  https://payforprint.ok.ubc.ca/   On a personal device: connect to UBCsecure Authenticate using your CWL username and password with the format cwl. ... Read More
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