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Common Dialing Instructions
Viewed 445 times since Wed, Jul 5, 2017
The following article documents common dialing instructions, including 5-digit Dialing Across UBC, Toll-free calls to Greater Vancouver, Long Distance Dialing, Accessing Your Mailbox, and more.  Process Details: 5-digit Dialing Across UBC 5-digit... Read More
Dial-in Teleconferencing (Mitel AWC)
Viewed 254 times since Wed, Jul 5, 2017
The following article documents support instructions for access to and usage of Mitel AWC, a complete audio conference solution for all faculty and staff at UBC's Okanagan campus. Mitel AWC is a simple, cost-effective and scalable audio... Read More
How do I log into or out of a Hot Desk phone?
Viewed 197 times since Wed, Jul 5, 2017
Follow these instructions to log into the telephone system from any phone designated as a Hot Desk phone.   Requirements: Phone must first be set-up as a Hot Desk phone by IT, Media & Classroom Services staff Applies to Mitel 5320e/5330/5340... Read More
How do I make a conference call from a Wireless Conference Phone?
Viewed 222 times since Mon, Jul 10, 2017
Follow these instructions for dial-out conference calling using a wireless conference phone. Requirements: Book a Wireless Conference Phone A valid 5 or 6-digit long distance PIN is required to call long distance numbers from this campus, including... Read More
How do I make a conference call from my office phone?
Viewed 288 times since Mon, Jul 10, 2017
Follow these instructions for dial-out conference calling using your office phone. Requirements: A valid 5 or 6-digit long distance PIN is required to call long distance numbers from this campus, including conference calls. Can be a total of 8... Read More
Mitel VOIP 5330 / 5340 IP
Viewed 194 times since Mon, Jul 10, 2017
The following article includes reference information for your Mitel VOIP 5330 or 5340 IP phone, and links to the PDF User Guide and Quick Reference Guides. About Your Phone The Mitel 5330 and 5340 IP phones are a full-feature, dual port, dual mode... Read More
Phone User Guides
Viewed 331 times since Fri, Jul 7, 2017
The following article includes links to User Guides for all phone sets available at UBC's Okanagan campus. Aastra Telecom Inc. Aastra 9116 BlackBerry BlackBerry Frequently Asked Questions and Tips Mitel VOIP 5212 [PDF] VOIP 5320 [PDF]... Read More
Voice mail Instructions
Viewed 330 times since Mon, Jul 10, 2017
The following article provides voicemail instructions, including getting message notification, accessing your mailbox, retrieving your messages, making a message, changing your greeting, changing your name, changing your passcode, and creating or... Read More