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Common Dialing Instructions

The following article documents common dialing instructions, including 5-digit Dialing Across UBC, Toll-free calls to Greater Vancouver, Long Distance Dialing, Accessing Your Mailbox, and more. 

Process Details:

5-digit Dialing Across UBC

5-digit dialing is enabled across all UBC campuses. This means not only can you reach your colleagues in Kelowna using their 5-digit locals, but you can also correspond with UBC Vancouver without incurring long distance charges.

  • Dial the last five digits of the campus phone number you're trying to reach

Toll-free Calls to Greater Vancouver

You may also call phone numbers within the Lower Mainland (area code 604 or 778) without incurring long distance charges.

  • Dial 8 + 1 + area code + phone number

Long Distance Dialing

You can make long distance call using the following instructions:

  • Calling North America dial *3 + LD PIN code + # + 8 + 1 + area code + phone number
  • Calling Internationally dial *3 + LD PIN code + # + 8 + 011 + country code + city code + phone number

Accessing Your Mailbox

On Campus (from your telephone)

  1. Dial 78455
  2. Enter PASSCODE when prompted
    If accessing mailbox for the first time the default passcode is 123654

On Campus (from another telephone)

  1. Dial 78454
  2. Enter your local + * when prompted
  3. Enter PASSCODE when prompted

Off Campus

  • Phone your direct dial-in number
  • When answered by your greeting, dial * and then your passcode

To access your voicemail from outside our local calling area, dial toll-free 866-835-8979.

Transferring a Call

To transfer a call directly to a voicemail box:

  1. Press Transfer key and dial 78454
  2. Enter local when prompted and release

Conference Call Procedures

For more information on conference calling, visit our Conference Calling page.

Escalation Path:

  1. Data & Telephony
  2. Craig Eden
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