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CWL and UBC Connect Instructions for New TA’s
Viewed 19680 times since Thu, Jan 29, 2015
This article provides information regarding best practices for students who are going through the TA hiring process to ensure proper integration with SISC Teaching Assignment and UBC Connect. Department and Faculty Administrators Separate... Read More
Generic error message when logging into CWL
Viewed 3620 times since Mon, Jan 9, 2017
Symptoms: User receives a generic error message when logging into CWL. After investigation it is determined that the user's birth date in HRMS and in CWL admin are different.  Resolution:  IT to contact Jacky Ivans in HR (7-9839) to confirm... Read More
How do I find out what my CWL ID is, or an employee’s CWL?
Viewed 6259 times since Mon, Jan 9, 2017
How to Find Your CWL Follow these instructions to determine your CWL username if you have forgotten or misplaced it. Instructions: Direct employee to MyAccount.ubc.ca there they can submit an online request to retrieve their CWL username.   How to... Read More
How do I sponsor a Guest CWL account in Access UBC?
Viewed 10099 times since Fri, Feb 26, 2016
A guest Campus Wide Login (CWL) account can be used for guests and affiliates of UBC. A guest account will allow users to connect to the UBC wireless network.  The wireless network ubcsecure is available free of charge for all UBC faculty, staff... Read More
How to find your CWL or another UBC employee’s CWL
Viewed 3206 times since Thu, Feb 3, 2022
How to Find Your CWL Follow these instructions to determine your CWL username if you have forgotten or misplaced it. Instructions: Direct employee to MyAccount.ubc.ca there they can submit an online request to retrieve their CWL username.   How to... Read More
Outlook keeps prompting me to login
Viewed 9908 times since Tue, Nov 17, 2015
Follow the below instructions if you keep getting prompted to log into Outlook. Instructions: The username field should look as shown below If the username doesn't look like the image above click on "Use another account" and type in ead\... Read More
Student Employees - Link your Employee Number to your CWL username
Viewed 2592 times since Fri, Sep 9, 2022
In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account.  This is require in order to access Canvas Courses, Workday, your Staff email etc.  You will also need your employee... Read More
TA Hiring Best Practices for Administrators
Viewed 3901 times since Tue, Mar 17, 2015
This article provides information regarding best practices for department administrators when hiring TA's to ensure proper integration with SISC Teaching Assignment and UBC Connect. The primary goal in following these best practices is to ensure... Read More
VPN - Cisco AnyConnect Start Before Login Module
Viewed 21872 times since Wed, Apr 1, 2020
This article outlines the process of connecting up to VPN prior to login. This is primarily used when sending equipment out where a user could not login to populate accounts. Requirements: To use the VPN Before Login Module, you must be using a... Read More
What do I do if I receive an Access UBC notification for an employee that is not in my department?
Viewed 3299 times since Mon, Jan 9, 2017
What do I do if I receive an email notification from AccessUBC for an employee that no longer works in our department? Instructions: There are two reasons that you might receive an AccessUBC notification for a user that doesn't work in your... Read More
What to do if you end up with multiple CWL IDs?
Viewed 4778 times since Mon, Jan 9, 2017
Occasionally a user will end up with multiple CWL IDs. This is normally as a result of a student then becoming an employee however there are multiple reasons this can occur.  Instructions: Submitting a CWL Account Merge Request If you end up with... Read More