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Working Remotely - Using a Personal Device

This article provides guidance on how to connect to the various UBCO systems from home using your personal device.

Requirements:

In order to connect to UBC Systems, your device must meet these requirements:

Further information on UBC’s information security standards for working remotely can be found here:

UBC Self-Service Information:

  Enhanced CWL/Multi-Factor Authentication

  Microsoft Teams

  File Shares (H,K,P Drives)

  Microsoft Office/OneDrive Portal

  Workday

  Adobe Products


VPN Required VPN Not required
Network Drives (H,K,P,T) Canvas
Confluence Student Service Center (SISC)
JIRA Faculty Service Center (FSC)
Library FASMail
  Workday
 

Sharepoint/OneDrive

 

ServiceNow


  Common Dialing Instructions

The Okanagan campus telephone system has limited capacity for remote work options. We strongly suggest identifying and using other means if possible – such as email, canvas messaging, etc. If your position absolutely relies on your phone being available, there are a few options:

  • Voicemail to email: This takes a recording of the voicemail message and emails it to your inbox, where you can listen to the message. Please submit a ticket to request this feature.
  • Call centres: we can enable a telephone to be taken home and connect back to campus. This is severely limited and will only be available for crucial functions. Please have your manager submit a ticket to explore this option. 

 

How to contact IT for Support:

If you are unable to get connected to any of the UBC Services, IT can provide assistance or direction. The best ways to get assistance are:

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