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Working Remotely - Using a Personal Device

This article provides guidance on how to connect to the various UBCO systems from home using your personal device.

Requirements:

In order to connect to UBC Systems, your device must meet these requirements:

Further information on UBC's information security standards for working remotely can be found here: https://cio.ubc.ca/sites/cio.ubc.ca/files/documents/standards/Std%2006%20Working%20Remotely.pdf (please ensure you read and familiarize yourself with this information).

Email:

You can use webmail to access your email, which is now feature-rich. https://www.mail.ubc.ca

Guides on how to use webmail can be found here: https://it.ubc.ca/sites/it.ubc.ca/files/owausageguide9583.pdf 

Microsoft Teams: 

https://it.ubc.ca/services/email-voice-internet/microsoft-teams

File Shares (H,K,P Drives):

See the document below to show how to map drives from off campus over the VPN:

https://knowit.ok.ubc.ca/article/how-do-i-connect-to-an-okanagan-campus-network-file-storage-share-509.html

Access to UBC Systems:

Here is a list of applications and UBC services that require, and do not require, connection to myVPN.

 

VPN required

VPN not required

HR management system (HRMS)

Financial Management System (FMS)

Personal Attendance Tracking (PAT)

Network drives

Vancouver Homedrive and Teamshare

Confluence

JIRA

Library

 

Canvas

Student Service Centre (SISC)

Faculty Service Centre (FSC)

FASMail

Workspace

Sharepoint

Help Desk


Note that some of these applications will require enhanced CWL (multifactor authentication). Please ensure you have a factor setup that is not dependent on being at your desk (enroll a cell phone, home phone, or install the duo application). More information here: https://privacymatters.ubc.ca/secure/enhancedcwl

MyVPN:

Setup guides for MyVPN can be found here: https://it.ubc.ca/services/email-voice-internet/myvpn/setup-documents

Launch "Cisco Anyconnect" 

Enter “myvpn.ok.ubc.ca” into the connection address. Note the “OK” for Okanagan.

Enter your CWL username and password

 

To connect to MyVPN with Enhanced CWL (departmental/research VPN pools), follow these instructions: How do I connect to VPN with Enhanced CWL 

Phone/Voicemail Access from Home:

The Okanagan campus telephone system has limited capacity for remote work options. We strongly suggest identifying and using other means if possible – such as email, canvas messaging, etc. If your position absolutely relies on your phone being available, there are a few options:

  • Voicemail to email: This takes a recording of the voicemail message and emails it to your inbox, where you can listen to the message. Please submit a ticket to request this feature.
  • Call centres: we can enable a telephone to be taken home and connect back to campus. This is severely limited and will only be available for crucial functions. Please have your manager submit a ticket to explore this option. 

More information about the common dialing instructions and accessing your voicemail off campus:

Common Dialing Instructions 

Microsoft Home Use Program:

Microsoft offers a home use program where you can purchase your own copy of Microsoft Office to use on personal devices. 

How do I obtain access to the Microsoft Home Use Program (HUP) software? 

 

For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
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