How to Fix: "Server Login: Local Computer" error on SPSS 28/29 MacOS
ERROR: SPSS will launch to a "Server Login" screen but clicking OK will cause nothing to happen. The user is unable to properly launch the software and is essentially stuck in this screen. FIX 1: Close all instances of SPSS using Activity Monitor.... Read More
macOS - People Server FileZilla Setup Instructions
People Server FileZilla Setup Instructions The Instructions below explain how to setup Filzilla (which comes pre-installed on UBC provided Mac's and PC's) to access your people.ok.ubc.ca site. Please note that people.ok.ubc.ca is being d... Read More
How to add Student or Staff Email to Outlook App on macOS
How to add your UBC Email (Staff or Student) to the Outlook App on macOS This was tested on macOS Ventura 13.3. 1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
Student Employees - Link your Employee Number to your CWL username
In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account. This is require in order to access Canvas Courses, Workday, your Staff email etc. You will also need your employee... Read More
How do I add money to my Student UBCcard?
The following article describes how to add funds to your Student UBCcard (via credit card or some debit cards) in order to print from student printers. To top up UBCcards using cash and all debit cards visit the Sunshine Cafe or Student Housing... Read More
Manage email messages by using rules (Mac)
Manage email messages by using rules (Mac) With your inbox filling up, you're probably looking for new ways to process all that email. Rules can help you sort through everything and get you to the most important mail first. Outlook for Mac can a... Read More
Manage email messages by using rules (Windows)
Manage email messages by using rules (Windows) Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule t... Read More
How to check the size of your FASmail mailbox (Windows)
How to check the size of your FASmail mailbox (Windows) Microsoft Outlook has a useful tool for not only seeing how big your FASmail box is, but also provides a granular look at the folder things taking up all the space in your mailbox. The size o... Read More
Email Growth Mitigation Techniques
Email Growth Mitigation Techniques Check out this presentation with screen shots and step by step guides on how to manage your email at UBC (Fall 2022) Checking size: Size of your mailbox can be checked by the user from within Outlook by ch... Read More
How to remove stuck print jobs
Locating the printer with the issue (if applicable): Start by logging into one of the workstations and search for “Printer & Scanners” Navigate to the printer: Student-FindMe-BW or Student-FindMe-Color, and click on it to select “Open Queu... Read More
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