What do I do if I receive an Access UBC notification for an employee that is not in my department?
Article ID: 594 | Last Updated: Fri, Feb 16, 2018 at 10:35 AM
What do I do if I receive an email notification from AccessUBC for an employee that no longer works in our department?
There are two reasons that you might receive an AccessUBC notification for a user that doesn't work in your department.
- The employee has moved out of your department but HRMS is not yet updated.
Confirm in HRMS that the transfer to the new department has occurred. If not, contact HR
- You are on an incorrect AccessUBC mailing list.
Submit a ticket to IT to have the mailing list updated accordingly