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How to add a second device to Enhanced CWL

Follow these instructions to add a second device to Enhanced CWL.

Requirements:

To add a second device to your Enhanced CWL account, ensure that:

  • You have previously enrolled in Enhanced CWL.
  • You have access to a previously enrolled authentication device.

Instructions:

It is recommended to have multiple devices enrolled to ensure you always have a backup to access your account. By having multiple devices, you can choose an authentication method that is most convenient at the time, whether that is a push notification, phone call or passcode.  

1) Login to the MFA Device Management Website.

  • Using your CWL username and password, login to the Self-service MFA Enrollment and Device Management website at https://mfadevices.id.ubc.ca
  • You may need to Pass Multifactor Authentication prior to adding a second device.

2) Select Add Another Device

  • Click on the Add Another Device link located under your previously enrolled devices under the "My Settings & Devices".

3) Complete Device Enrolment Process

 
For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
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