knowIT

What do I do if I receive an Access UBC notification for an employee that is not in my department?

What do I do if I receive an email notification from AccessUBC for an employee that no longer works in our department?

Instructions:

There are two reasons that you might receive an AccessUBC notification for a user that doesn't work in your department.

  1. The employee has moved out of your department but HRMS is not yet updated.

Confirm in HRMS that the transfer to the new department has occurred. If not, contact HR

  1. You are on an incorrect AccessUBC mailing list.

Submit a ticket to IT to have the mailing list updated accordingly

 
For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
CWL and UBC Connect Instructions for New TA’s
Viewed 19680 times since Thu, Jan 29, 2015
How do I sponsor a Guest CWL account in Access UBC?
Viewed 10100 times since Fri, Feb 26, 2016
TA Hiring Best Practices for Administrators
Viewed 3901 times since Tue, Mar 17, 2015
Outlook keeps prompting me to login
Viewed 9908 times since Tue, Nov 17, 2015
Generic error message when logging into CWL
Viewed 3620 times since Mon, Jan 9, 2017
How do I find out what my CWL ID is, or an employee’s CWL?
Viewed 6259 times since Mon, Jan 9, 2017
What to do if you end up with multiple CWL IDs?
Viewed 4778 times since Mon, Jan 9, 2017
VPN - Cisco AnyConnect Start Before Login Module
Viewed 21872 times since Wed, Apr 1, 2020
How to find your CWL or another UBC employee’s CWL
Viewed 3206 times since Thu, Feb 3, 2022
Student Employees - Link your Employee Number to your CWL username
Viewed 2592 times since Fri, Sep 9, 2022