How to Remotely Access a UBC Okanagan Lab Computer Using RemoteLabs
UBC Okanagan provides a remote access service, RemoteLabs, that enables our students the ability to access a University Lab Computer from the convenience of their own home over the Internet. We ask that you take a minute to review our How-To below before jumping on to one of our Remote Access Computers.
How to Remotely Access a UBC Okanagan Lab Computer:
- Go to the RemoteLabs website: https://remotelabs.ok.ubc.ca/ and Log in using your UBC Okanagan Novell Account Credentials (student number)
- Select the room from the Computer Lab list on the left
- Locate an available Remote Computer (green is available, red is in use) and click Connect on the far right of the screen
- Log onto the Remote Computer using your Novell Credentials (student number)
A few things to note when using RemoteLabs:
- Internet Explorer is not supported. Please use the latest versions of either Google Chrome, Firefox, Safari, or Opera when accessing RemoteLabs.
- If you are unsure of your Novell Credentials, try using your student number. If you're unsure of your Novell Password, please contact our IT Services Helpdesk.
- There is a small delay from when someone logs into a machine to it showing as In Use. If you are unable to access a machine the first time, go back to the list of available workstations and choose another computer.
- Sometimes session/cookie issues can occur when a user is trying to regain access to an existing session. You can remedy this by clearing the cookies/cache or going into incognito mode. Removing the cookies specific to the remotelabs site can be done (in Chrome) by going to the address bar padlock (when on RemoteLabs) -> cookies -> select remotespark.ok.ubc.ca -> remove