Mitel VOIP 5330 / 5340 IP

The following article includes reference information for your Mitel VOIP 5330 or 5340 IP phone, and links to the PDF User Guide and Quick Reference Guides.

About Your Phone

The Mitel 5330 and 5340 IP phones are a full-feature, dual port, dual mode enterprise-class telephone that provide voice communication over an IP network. They feature a large graphics display (160 x 320) and self-labeling keys, and offer 24 programmable multi-function keys. They provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings as well as navigational keys to access various screens and application layers. The 5330 and 5340 IP phones also feature a PC Companion application, which is a PC-based desktop programming tool that allows you to easily configure your phone from your Personal Computer (PC).

Elements of Your Phone

1) Display Provides a large, high-resolution viewing area that assists you in selecting and using phone features.
2) Ring/Message
Flashes to signal an incoming call and to indicate a message waiting in your voice mailbox.
3) Volume, Speaker
and Mute Controls
Provide the following audio control capability:
  • (UP) and (DOWN) provide volume control for the ringer, handset, and handsfree speakers.
  • (SPEAKER) enables and disables Handsfree mode.
  • (MUTE) enables Mute, which allows you to temporarily turn your phone's handset, headset or handsfree microphone off during a call.
4) Fixed Function Keys Give you access to the following phone functions:
  • (SETTINGS) : provides access to menus for your phone's additional features.
  • (CANCEL) : ends a call when pressed during the call, and, when you are programming the phone, eliminates any input and returns to the previous menu level.
  • (REDIAL) : calls the last number dialed.
  • (HOLD) : places the current call on hold.
  • (TRANS/CONF) : initiates a call transfer or establishes a three-party conference call.
  • (MESSAGE) : provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox.
Note: The Ring/Message indicator also flashes when messages are waiting.
5) Keypad Use to dial.
6) Navigation Page Keys Use to display additional pages of information. The 5330 has two page navigation keys: Back and Next. The 5340 has three page navigation keys: Back, Next, and Home.
7) Programmable Feature Keys and Softkeys Provides 24 (on the 5330) and 48 (on the 5340) self-labeling keys that can be programmed as speed call keys, fixed function keys, hard keys, applications, or line appearance keys, according to your communication needs On your home page, the bottom left feature key is always your Prime Line key. The top three keys are softkeys.
8) Handsfree Speaker Provides sound for Handsfree calls and background music.
9) Handset Use for handset calls. If you are in headset or handsfree mode, you do not need to use the handset.

Ring/Message Indicators

When the indicator is it means that
Flashing rapidly Your phone is ringing
Flashing slowly A message or callback message is waiting at your phone
On Your phone is ringing another phone
Off Your phone is idle, or you are on a call

Article ID: 725
Created On: Mon, Jul 10, 2017 at 1:55 PM
Last Updated On: Wed, May 9, 2018 at 12:05 PM
Authored by: Rudy Kovacev

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