The following article documents support instructions for access to and usage of Mitel AWC, a complete audio conference solution for all faculty and staff at UBC's Okanagan campus.
Mitel AWC is a simple, cost-effective and scalable audio conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location. UBC Okanagan is currently licensed for 46 ports (callers).
Contact the administrative support person for your department to book your teleconference.
If your department doesn't have an existing Mitel AWC teleconference account, please submit a ticket using the IT Helpdesk system. Use a problem type of Something Else. When filling out the Details field, list who would be the primary account holder. This person will book and distribute teleconference details to participants.
Currently there is no cost in using the conferencing system but this may be subject to change.
If your department or project would like ongoing and unrestricted access to a certain number of ports we can arrange to purchase additional bulk licensing to accommodate your needs. Please submit a work order to IT, Media and Classroom Services to obtain an official quote.
Once you have received your access codes from your admin support, you can contact the various parties involved and simply have them dial one of appropriate phone numbers listed below and enter in the access code when prompted.
The phone numbers to reach the UBC Okanagan Teleconference server are:
|Kelowna and Area||250.807.8664|
|Toll Free (North America)||1.877.807.8664|
Article ID: 718
Created On: Wed, Jul 5, 2017 at 11:34 AM
Last Updated On: Wed, May 9, 2018 at 10:58 AM
Authored by: Rudy Kovacev
Online URL: https://knowit.ok.ubc.ca/article/dial-in-teleconferencing-mitel-awc-718.html