Generic error message when logging into CWL


User receives a generic error message when logging into CWL. After investigation it is determined that the user's birth date in HRMS and in CWL admin are different. 


  1.  IT to contact Jacky Ivans in HR (7-9839) to confirm employee's birthdate in HRMS. 

Do not just send the client down to HR. Contact HR on their behalf.

Article ID: 593
Created On: Mon, Jan 9, 2017 at 9:14 AM
Last Updated On: Fri, Feb 16, 2018 at 10:35 AM
Authored by: Andy Fehr

Online URL: