ITServices regularly requests equipment service tag [previously referred to as an asset tag] information so that we can uniquely identify a specific piece of equipment, its history, and its warranty status. Follow these instructions to locate the service tag information for your computer.
Instructions [Software Identification]:
If a computer is on, you may find it easier to get the service tag information from Windows or OSX, rather than attempting to locate the physical service tag.
Please mention what it says under Computer Name.
You may need to scroll down to see the Full computer name field.
Instructions [Physical Identification]:
Current IT Service Tags look like this:
|UBC Okanagan IT Service Tag Example
[red background, white text, no logo, black barcode on white background, seven digit number]
Previously, ITServices used UBC Okanagan Asset tags, which look like this:
|UBC Okanagan Asset Tag Example
[silver reflective background, black logo and text, six digit asset number]
A device will only have one or the other - it will not have both tags.
The service tag is located on the bottom of the laptop.
The service tag is either located on the top of the computer, or the back of the computer.
The asset tag is located on the back of the monitor.
If you cannot locate the asset tag information for a particular device, send us the serial number instead. We track both pieces of information - the asset tag is shorter and consistent across all devices, which is why we prefer to use it.
Article ID: 265
Created On: Wed, May 27, 2015 at 1:15 PM
Last Updated On: Mon, Apr 6, 2020 at 9:09 AM
Authored by: Chase Tompkins
Online URL: https://knowit.ok.ubc.ca/article/how-do-i-find-the-service-or-asset-tag-of-my-computer-265.html