How to Remotely Access a UBC Okanagan Lab Computer Using RemoteLabs
UBC Okanagan provides a remote access service, RemoteLabs , that enables our students the ability to access a University Lab Computer from the convenience of their own home over the Internet. We ask that you take a minute to review our How-To below before jumping on to one of our Remote Access Computers.
How to Remotely Access a UBC Okanagan Lab Computer:
- Go to the RemoteLabs website: https://remotelabs.ok.ubc.ca/ and Log in using your UBC CWL/EAD Account Credentials (students use cwl.stu)
- Select the Headless Lab from the Computer Lab list on the left ( picture below may not be exact )
- Locate an available Remote Computer ( green is available , red is in use ) and click Connect on the far right of the screen
- Log onto the Remote Computer using your UBC CWL/EAD Account Credentials (students use cwl.stu )
A few things to note when using RemoteLabs:
- Internet Explorer is not supported. Please use the latest versions of either Google Chrome, Firefox, Safari, or Opera when accessing RemoteLabs.
- If you are unsure of your CWL/EAD Credentials, please contact our IT Services Helpdesk .
- There is a small delay from when someone logs into a machine to it showing as In Use . If you are unable to access a machine the first time, go back to the list of available workstations and choose another computer.
- Sometimes session/cookie issues can occur when a user is trying to regain access to an existing session. You can remedy this by clearing the cookies/cache or going into incognito mode. Removing the cookies specific to the remotelabs site can be done (in Chrome) by going to the address bar padlock (when on RemoteLabs) -> cookies -> select remotelabs.ok.ubc.ca -> remove
For more information or assistance, please contact the ITServices Helpdesk
- 250.807.9000 or 855.807.9001.
Article ID: 1064
Created On: Tue, Jul 21, 2020 at 10:09 AM
Last Updated On: Mon, Dec 5, 2022 at 8:46 AM
Authored by: Clay Pakenham
Online URL: https://knowit.ok.ubc.ca/article/how-to-remotely-access-a-ubc-okanagan-lab-computer-using-remotelabs-1064.html