General Information

• As part of Adobe's response to the COVID-19 pandemic, they are allowing temporary at-home access to Adobe Creative Cloud (CC) software until May 31, 2020 for all active students
• UBC has enabled all active students to be able to access the Adobe CC software on their personal computers

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Eligibility 

• All active students of UBC are eligible 
• Note: Active student is defined as students who are registered in courses and have paid tuition for the current term
  • For example, the current term of 2020/21 Winter Session ends on April 29, 2020
  • To be eligible from April 30 to May 31, 2020, an active student is required to be registered in and paid courses in Summer Session, Term 1 (starts May 11, 2020)
• Adobe Cloud service is not included 
• Important note: once you are no longer an active student, you will lose access to the Adobe CC services
  • UBC IT will not be able to retrieve files or restore access 

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Support 

• The Adobe Creative Cloud software is offered and supported by Adobe 
  • Software support (downloading, installing, and usage) can be found on Adobe's support website 
    • https://helpx.adobe.com/support/creative-cloud.html

• Step-by-step instructions on how to sign in are listed under How do I access Adobe applications as a student? at the following link:
  • https://it.ubc.ca/services/desktop-print-services/software-licensing/adobe-products-labs-and-shared-devices-faq#getting