How to troubleshoot: Network Adapter disabled on Library Loaner Laptops (i.e. no wireless networks available)
Note: This guide is intended to be used by Library staff as the Ethernet cable that connects the laptops to the LAN is located at the Library Service Desk. However, if you are a student who borrowed a laptop and are experiencing this issue, I would still recommend trying the steps that do not involve the usage of the Ethernet cable to troubleshoot this issue.
The Issue: Sometimes the Network Adapter becomes disabled and cannot be manually enabled as that would require the admin password. When this is happening, the user will not be able to connect to any wireless networks (ubcsecure, etc.). The cause of this issue is yet to be discerned.
|Posted by: Jan-Yaeger Dhillon - Thu, Mar 2, 2023 at 3:18 PM. This article has been viewed 520 times.|
|Online URL: https://knowit.ok.ubc.ca/article/how-to-troubleshoot-network-adapter-disabled-on-library-loaner-laptops-i-e-no-wireless-networks-available-1236.html|
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