knowIT

Lock Symbol in middle of screen

Symptoms:

User has a lock symbol in the middle of their screen that appears then disappears. Cannot be seen by remote software.

Resolution:

  1. Hold down monitor menu button for 15 seconds and the menu option appears to disable menu lock.
  2. Choose disable.

Cause:

Dell monitors have a menu lock function that can become enabled if the menu button is held down an extended time. Then lock will appear if the menu button is touched or bumped by adjacent monitor.

Applies To:

  • Dell monitors

More Information:

For more information or assistance, please contact the  ITServices Helpdesk  - 250.807.9000 or 855.807.9001.
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to tell how many (and how much) RAM a Windows box has without opening it up
Viewed 1580 times since Thu, Jun 4, 2015
How do I install the Microsoft Silverlight Plugin?
Viewed 912 times since Tue, Jun 9, 2015
What is a new employee IT orientation all about?
Viewed 2104 times since Mon, Jun 15, 2015
Basic Troubleshooting for Endnote 6 issues with Office 2013
Viewed 723 times since Tue, Jun 16, 2015
How do I set or change my Staff Pay for Print Card/ ID PIN?
Viewed 47 times since Tue, Oct 6, 2015
How Do I Install Accuro for the DRC?
Viewed 1172 times since Thu, Oct 29, 2015