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Lock Symbol in middle of screen

Symptoms:

User has a lock symbol in the middle of their screen that appears then disappears. Cannot be seen by remote software.

Resolution:

  1. Hold down monitor menu button for 15 seconds and the menu option appears to disable menu lock.
  2. Choose disable.

Cause:

Dell monitors have a menu lock function that can become enabled if the menu button is held down an extended time. Then lock will appear if the menu button is touched or bumped by adjacent monitor.

Applies To:

  • Dell monitors

More Information:

For more information or assistance, please contact the  ITServices Helpdesk  - 250.807.9000 or 855.807.9001.
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