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How to Submit a Bulk Student Employee and TA Account Create Request

The following instructions help streamline the process for Bulk Student Employee Account Creation. For regular employee onboarding or single user account requests please complete the Okanagan - Employee IT Onboarding form.

IT Services will provide the same level of account access for all student employees on the list. If they need specific accounts, access or equipment please provided detailed instructions or reach out separately and we can modify the request on a case by case basis.

Example accounts/access could include:

  • FASmail: Required
  • Teams: Required
  • Zoom: Required
  • Computer Equipment: Not required.
  • Phone/Voice: Not required
  • Print: Not required
  • Network Drives: Not required
  • Hide in UBC Directory: Required

Requirements:

  1. Student Employees and Teaching Assistants (TA) must already have gone through the Workday hiring process and be granted an Employee ID.
  2. This process is designed for bulk account creation. For regular employee onboarding or single user account requests please complete the Okanagan - Employee IT Onboarding form.
Canvas access could be impacted for Teaching Assistants who do not have their Employee ID attached to their CWL. For more information on Canvas Click Here

Instructions:

Administrators may request accounts on behalf of their teaching assistants by: 

  1. Complete an excel spreadsheet with the following columns, or copy the template: 
    • First Name 
    • Last Name 
    • CWL Username 
    • Employee ID 
    • UBC Email 
    • Start Date 
    • End Date 
  2. Note that the email address must bea valid UBC email (@ubc.ca, @mail.ubc.ca or @student.ubc.ca). If the user also requires access to Teams or OneDrive, the email must be a FASmail account (fn.ln@ubc.ca). 
  3. Submit a general service request using the ServiceNow Self Service Portal 
    • Log into the UBC Self Service Portal - https://ubc.service-now.com/selfservice  
    • Click on Request a Service  
    • Click on Submit a General Service Request  
    • Enter Contact Information 
    • Details Section: 
      • Bulk Student Employee Account Create for <Faculty or Department Name>
      • Please provide the following accounts and access:
        • FASmail: Required
        • Teams: Required
        • Zoom: Required
        • Computer Equipment: Not required.
        • Phone/Voice: Not required
        • Print: Not required
        • Network Drives: Not required
        • Hide in UBC Directory: Required
    • Attachment: Upload a copy of the excel spreadsheet created in step 1

 

 

 

For more information or assistance, please contact the ITServices Helpdesk - 250.807.9000 or 855.807.9001.
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